Holiday Spills on Marble & Granite

clean wine stains on marble and granite

Don’t Panic ~ Wine Spills  on Granite or Marble

The Holidays are here, and Family and Friends are visiting for holiday festivities. It is likely in all the fun and activities that someone may spill food or beverages on your new marble or granite countertops….and you may begin to freak out if you can’t immediately clean up the food, or you see a dark or colored stain. Don’t Worry, it’s Not Permanent if you follow a few tips:

  1. Mix a solution of Dish Soap and Warm Water…as if you were cleaning a greasy pot
  2. Saturate a washcloth or rag in the solution and cover the area
  3. Go back to the Holiday Fun and Enjoy….YES relax!!
  4. About evert half-hour, rinse out the cloth and repeat Step-2
  5. Do this as long as you can, or until you see the stain has been removed.
  6. Go to bed as usual with soaked cloth over effected area.

Next Day, rinse the area well with a clean cloth and blot dry with a towel, and allow to dry for several hours. Observe the area to see if the spot or stain is completely gone. If the spot has been removed then you can go on and enjoy your life. (you still may want to seal the stone). If you still see a spot then you may repeat the steps above to see how effective this may be, or move on to more aggressive cleaning products. We offer several products:

HMK R155 Intensive Cleaner is a mildly alkaline Heavy Duty Cleaner. R155 is very effective at cleaning mild food stains, hard water deposits, and built-up soap scum from all natural stone surfaces. R155 is a highly concentrated cleaner.

 

 

HMK R152 Stain Removing Poultice is a Professional Grade Poultice which chemically draws imbedded stains out of Natural Stone surfaces like Marble, Granite, Travertine, and Limestone.

 

HMK R154 Stripper and Stain Remover is a Professional Grade solvent based cleaner and coating stripper. R154 is great for non-organic stains like Ink, Petroleum based oils, Permanent Black Marker, Fingernail Polish and similar non-food stains.

 

Of course the best way of preventing Stains on Natural Stone is to protect your natural stone surfaces with a Professional Grade Impregnating Sealer. For a natural look (does not darken stone) we recommend our HMK S324 Impregnator 

 

 

If you are looking to Enhance your Natural Stone surfaces then you may want to use one of our Color Enhancing Sealers like HMK S242 

 

 

For extra stain protection with Color Enhancing (perhaps for a travertine or slate backsplash) you may want to use our HMK S244 Color Enhancing Extra product 

 

 

If you have a unique stain problem that you need further assistance with, please email us at: info@stonecareonline.org and we will respond to your questions promptly.

 

Posted in Cleaning Stone, Protecting Stone, Stain Removal | Leave a comment

Holiday Entertaining – And Wine Spills on Granite or Marble Counters

With the Holiday Season fast approaching, you may be concerned about how to protect your natural stone surfaces from the inevitable spills that occur during festive gatherings.

Well, with just a a few professional stone care products, you can rest assured that your beautiful natural stone won’t be permanently damaged. The key is proper treatment with an Impregnating Sealer. After using the HMK brand of Stone Care products for more than 30 years, I believe they are Best-In-Class. The flagship product for HMK Stone Care is the S234 Impregnator.

To see just how effective this sealer is, please see our video featuring spilled red wine that sat overnight on granite countertops. HERE

If you spill Oil, Cranberry Juice or Sauce, or Wine on Marble or Granite, here are emergency tips to reduce or remove the stain

  • Wipe/Blot up as much as you can with paper towels
  • Immediately make up a solution of lukewarm water and dish washing soap 
  • Soak a washcloth in the solution and cover the stain area. Allow to sit for 20 minutes
  • Repeat, Repeat, Repeat
  • If after several hours of soaking area, you still see a stain then we suggest you order our Poultice Combo
  • While you are waiting for your order to arrive, keep a soaked rag on the spot. This will help prevent the stain from “setting”

To prevent such horrors from occurring, we highly suggest you seal all light and medium colored granite and marble surfaces with the Impregnating Sealer. This is very easy to do, and you do not need to hire a professional. Please see our video on How to Seal Granite Counters

If you need further assistance, please call our office at 800-380-6881 and please leave a message and a lovely woman named Diane will call you back. If you wish to email pictures, please send emails to info@stonecareonline.org

 

 

Posted in Deep Cleaning, Sealing Granite, Stain Removal | Tagged , , | Comments Off on Holiday Entertaining – And Wine Spills on Granite or Marble Counters

Protect your Encaustic Cement Tiles with Professional Grade Sealers

Cement tile floors require special care both in the installation process and in ongoing maintenance. Learn about our Professional Grade Cleaning and Sealing Products HERE

Posted in Encaustic Cement Tile Care | Tagged | Comments Off on Protect your Encaustic Cement Tiles with Professional Grade Sealers

How to Remove Stone Sealers

Slate with multiple layers of sealers and coatings

One of the most frequent questions we receive is “How do I remove an existing stone sealer?”

There are Two Answers to this question that first require a question to be answered:

  1. Do you know the Brand Name?
  2. Is it an Impregnator or Topical Sealer?

Knowing the brand of sealer used is helpful to know the quality of the product, and knowing the type is helpful to know how effective we may be using our Stripper/Cleaner Combo.

There are many brands out in the market, and some are more effective than others. Without naming other brand names, the Moeller-HMK has consistently outperformed other brands, and it is the brand/company that introduced the concept of ‘Stone Care’ to North America nearly 40 years ago.

With that being said, Topical Sealers are easier to fully remove than Impregnators because topical sealers lay on the surface, while impregnators penetrate down into the pores of the stone.

In each case, we suggest using our HMK R154 Stripper, followed by our HMK R155 Intensive Cleaner to remove residue and to prepare the surface for new sealers.

Supplies Needed:

Follow these Steps:

  1. Apply R154 using a natural bristle brush
  2. Allow to activate/dwell on surface for 15 minutes
  3. While product is activating, mix a 1-part R155 solution to 6-parts warm water.
  4. Following 15-minutes of dwell time (R154) wipe off stripper with paper towels to remove the bulk of the stripper and dissolved sealers
  5. Immediately apply the R155 + warm water solution to the stone with a sponge or scrub brush.
  6. Allow cleaner to dwell/activate for 10-minutes
  7. Scrub for 5-minutes with a Scrubbing Sponge or brush
  8. Wipe up solution with a separate sponge
  9. Rinse VERY well (we suggest triple rinse)
  10. Allow stone to dry

Once stone is dry you will be able to determine if a second application is required. Once stone is clean, then you can determine which type of sealer to apply to protect your stone.

For professional assistance, please email your questions to info@stonecareonline.org

Posted in Deep Cleaning, Stain Removal, Stone Maintenance | Tagged | Comments Off on How to Remove Stone Sealers

More Praises for HMK P324 Stone Soap – Daily Maintenance Cleaner

Daily Stone Cleaner Concentrate

We recently heard from a very happy customer who used our HMK P324 Stone Soap;

I just wanted you to know that your product HMK324 has changed my life. The granite in my kitchen is Absolute Black. I have MILES of it — and nothing got it clean. It would look nice (after a lot of work!) and then one touch and it looked horrible. Someone told me about HMK324 — I have been using it for about3 months now. And my counters are absolutely beautiful. I am beyond thrilled!

I started using it on my slate floor in our foyer. It is a fairly large expanse of floor and looked dingy and sad. I was contemplating tearing it out and replacing it. But after 2 months of washing it once a week, it too looks beautiful. The change was so gradual I didn’t really notice it until I started getting compliments on it. My friends thought I had replaced it. I have now moved outdoors. We have a large slate flooring (same size as inside) right outside the house. I’ve been washing it with the HMK 324 and it looks good. I just ordered the R155 to give it a good deep cleaning. It’s looking a 100 times better then when I started, but figure the R155 will give it a huge boost.

Thank you, thank you, thank you!

Cindy Schafer – South Carolina
We are so happy to hear this and countless other success stories about how effective HMK P234 Stone Soap is for daily cleaning of granite countertops. Let us know if you have questions about taking care of Granite and Marble surfaces. Email Us HERE
Posted in Daily Cleaning, Stone Maintenance | Tagged , | Comments Off on More Praises for HMK P324 Stone Soap – Daily Maintenance Cleaner

When is a Topical Acrylic Sealer right for your Natural Stone?

We receive many requests for information about using a “High Gloss Sealer” on slate flooring. Most of the time we discourage this type of sealer mainly because it requires more maintenance, but also, it can often look unnatural. Following is an example of an appropriate use of a Satin Finish topical sealer.

A friend referred her client to us because she needed her slate cleaned and sealed. After looking at the condition of her floor, and analyzing her use, it made sense for this client to use a topical acrylic.

Slate prior to Cleaning

This slate is in a bathroom of a retired couple with very little traffic, and none of the common issues that often present a challenge for most uses of Topical Acrylic sealers. They don’t have a big family, it’s not a high traffic area, and they don’t have big dogs running across the floor on a regular basis.

These are the most problematic issues for topical acrylics. Another issue is moving furniture, like using it under dining room tables and chairs.

One of the challenges of this installation was the fact that the stone had been sealed about 10 years prior, but the homeowner had no idea what type of sealer was used, or who the manufacturer was.

I performed a Deep Cleaning process on this slate to remove mineral buildup and to prepare the surface for the topical sealer. Because the slate still had a slight sheen to it from the prior sealer, we discussed the option of Stripping off the existing sealer by using our HMK R154 Stripper & Stain Remover which would have been a more lengthy process to completely remove the existing sealer (see previous POST for more details), or encapsulating the existing sealer with a new coat of the Satin Finish sealer. Client chose to take the quicker path and simple apply a coat of new sealer.

I used our economy sealing brushes to apply the new sealer

The finished floor turned out great, and the homeowner loved, loved, loved the look!

Finished Floor using HMK S37 Satin Finish

Using the HMK S37 Satin Finish topical acrylic sealer, gave the client the near High Gloss look she preferred.

If you need help selecting the proper sealer for your floor, please email us a picture of your stone and we will promptly answer your email and suggest the proper method and products.

Posted in Deep Cleaning, Protecting Stone | Tagged | Comments Off on When is a Topical Acrylic Sealer right for your Natural Stone?

What about ‘Fake Review’ websites?

Internet Searches can be Misleading!

Please see the following video link to get my take on ‘Fake Review’ websites. There are many websites that look legitimate, and appear to ‘Review’ products or services, but when you get down to the Disclaimer…the truth really comes out.

Such is the case for Google keyword search ‘Best Granite Cleaner’. The top search result is “Best Granite Cleaner in Mar 2107” Best Granite Cleaner in Mar 2017 – Granite Cleaner Reviews that features the ‘Top 10 Granite Cleaners’ by reviewer Sarah Lytle, “who’s passion is for cooking and eating healthy”. That’s great. But is she an expert in stone care products? Have these products been Peer-Reviewed” by experts. There is not much to the methodology aside from a list of features of each product.

I do commend Sarah for providing the disclaimer at the bottom of the page that explains how she may make money on affiliate referral clicks. Tgize hat is more than can be said of other “Review Sites”

The bottom line is, be careful when making purchases off of these types of “Review Sites”.

I apologize for going off on this issue, but it really irks me to see people provide an opinion with very little knowledge or experience to back it up.

For technical assistance on stone care, stain removal, and restoration, please email us HERE

Posted in Stone Maintenance | Comments Off on What about ‘Fake Review’ websites?

Can Toothpaste Harm Marble Countertops

“I dropped Toothpaste on my Marble countertop. Can it be fixed”  – Theresa M.

We receive many calls and emails each week with a similar question like Theresa’s above. My usual reply is “Maybe, but we need more information”. This question doesn’t really describe the nature of the problem. Is the marble stained? Is the marble etched (polish dull), so we always ask for more information.

In the case of Theresa, the toothpaste indeed did dull the shiny polished surface. We call this etching, and it most often happens on marble surfaces when an acid comes into contact with a calcium based stone like Marble, Onyx, Travertine, and many types of Limestone. Acids dissolve calcareous stone. When an acid comes into contact with calcareous stone (marble, etc.) it burns, eats away the top layer of the stone. This top layer is what reflects light and gives polished marble and other stones it “Shine”.

As noted above in the Google Search, the pH of toothpaste varies significantly from acids (anything below pH7.0 to bases (alkaline) above pH neutral. So the quick take-away is that SOME toothpastes can damage marble surfaces.

Depending on the severity of the damage, many “Oops” moments can be repaired. In the case of light etching, many areas can be improved by using a polishing paste that is made specifically for marble. HMK Stone Care makes a great polishing compound called P21 Polishing Paste.

You use P21 much like you would use a polishing compound for rubbing out a scratch on the paint of your car. I like to use a split microfiber polishing cloth when using P21 because it helps to smooth out the micro-etches or scratches on the marble and helps to get better results.

Squeeze out a quarter sized dollop of P21 on the corner of the cloth, and buff vigorously massaging the paste into the scratch or etched area. Buff area in circular motions and apply more product onto the cloth as needed. Think of the P21 Polishing Paste as a sandpaper paste which is progressively smoothing the etch marks and developing a shine. When you feel you have buffed and polished until you feel like your arm is about to fall off, then buff off any excess with the clean portion of the microfiber cloth. Repeat as necessary.

Many minor surface scratches and etch marks can be removed or greatly enhanced by using the HMK P21 Polishing Paste. For larger areas, we have a larger unit size in a .5 Liter jar.

If you have questions about natural stone, or have a specific problem, please email us with as many details as possible.

info@stonecareonline.org

Posted in Restore Marble | Tagged | Comments Off on Can Toothpaste Harm Marble Countertops

Love Your Granite Countertops ~ Valentines Day Special Discount

We Know You LOVE Your Granite Countertops


V
A
L
E
N
T
I
N
E

 

S
P
E
C
I
A
L

 

 

Pamper your favorite Granite, Marble, and all Natural Stone Surfaces with Professional Grade Cleaners and Sealers from
HMK Stone Care. Use DISCOUNT CODE:    17VALHMK
at checkout for 15% off. ($17.00 minimum purchase)
offer good through 2/14/2017

http://stonecareonline.org/shop

Posted in Cleaning Stone, Daily Cleaning, Deep Cleaning, Protecting Natural Stone, Protecting Stone, Restoring Stone, Sealing Granite, Stain Removal, Stone Maintenance | Tagged | Comments Off on Love Your Granite Countertops ~ Valentines Day Special Discount

So Many Stone Sealers…Which One’s Are Good?

There are so many different manufacturers of Stone Sealers, and so many different opinions, so how do you make a choice?

When I entered the dimensional stone trade in the late 1970’s, there was only one company that I was aware of, Moeller HMK from Germany. There may have been other companies out there, but none were  being specified on commercial projects. Every specification I ever saw was for HMK Stone Care. At the time it was imported directly into San Francisco, and distributed throughout North America.

As other products came into the market I would test them against the HMK brand. The most important product was S34 Silicone Impregnator, as it was the Go-To sealer for natural stone. I tested Miracle 511, Dupont StoneTech, Stone Care International, and though these products are good, they just didn’t hold up agains HMK S34 Impregnator.

Fast forward 25 years, and now there are dozens of products available, and to be quite honest, I have not tested every one. We do however get numerous reports back from homeowners and stone professionals complaining that Brand-A or Brand-B failed (not mentioning the real company names) and that they have heard how great HMK S234 (new model number) is. Of the hundreds of clients who have switched from another brand to HMK Stone Care, we have not had a single incident of the product failing, or a complaint that it did not perform as expected. This remains a quite remarkable achievement.

We at StoneCareOnline have been representing the HMK Brand since 1984, and have been national distributors since 1999, and am so proud to have never had a claim of product failure.

The bottom line is, people select brands that they trust, and I have used the HMK Stone Care Products for nearly 40 years, and I trust it! Moeller HMK is a World Wide company, and remains an industry leader. HMK may not be a household brand name, because it is only sold through stone industry professionals, and it will never be sold in the box stores.

We remain committed to assisting homeowners, contractors, and stone professionals with selecting the right product for their project. Please see more at stonecareonline.org

Posted in Protecting Natural Stone | Tagged , , , , , | Comments Off on So Many Stone Sealers…Which One’s Are Good?